THE EFFICIENCY AND EFFECTIVENESS OF THE ONLINE EDUCATIONAL PROCESS IN HIGHER EDUCATION

Abstract

Higher education, will its internal structures and processes, is in a process of conceptual and organizational transformation, a transformation imposed by the need to adapt academic education to the needs of a dynamic, unpredictable society. The period March 2020 – June 2021 was marked by numerous uncertainties and difficulties related, mainly, to need to adapt teachers and students to the new conditions and requirements of the educational process. This article presents a research whose purpose is to identify whether the teaching-evaluation method exclusively online, or hybrid version can be considered factors that have generated dissatisfaction among students or, have had a beneficial effect on students in terms of effectiveness and efficiency of the educational process. The research was based on a quantitative methodology by applying a questionnaire addressed to undergraduate and master’s students.