Abstract
In some EU Member States, platforms for online booking and purchasing travel tickets for multimodal passenger transport have been operating successfully for several years. However, till now, a single system for online booking and purchasing multimodal transport tickets online has not been developed at EU level. Creation of an integrated travel ticket reservation and payment system has been on the EU's transport policy agenda for over 10 years. Online booking and purchasing travel ticket offers a lot of benefits, not only for passengers, but also for passenger transport companies and responds to the current needs of the society, one of them being the need to travel. The main objective of the implementation of the integrated e-ticketing system is to improve the quality of passenger services and, therefore, to encourage them to use public transport, as an alternative to their own means of transport and thus to reduce carbon dioxide emissions.

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