INCREASING ONLINE SHOPPING IN THE COVID-19 PERIOD AND HEALTH EFFECT ON COURIERS

Abstract

Background: It covers all of the studies aimed at minimizing work-related risks and accidents and increasing productivity in courier companies in accordance with occupational health and safety procedures. This study aims to reveal the difficulties experienced by courier employees in terms of their effects according to various factors related to the safety situation and risk perception, to increase occupational safety, to reduce occupational accidents and to explore the difficulties encountered during the COVID-19 pandemic process. Materials and Methods: This study is a systematic review using the meta-analysis method of international studies to obtain data on the safety status and accident risks of courier drivers. Databases were used to collect national and international articles and papers that could be associated with the safety of the couriers and the risks of accidents. The data obtained are categorized as characteristics of courier drivers, working environments, safety risks and occupational accidents, delivery process and COVID-19 process. The result: An increase in trade, an increase in couriers as people turn to online orders, and the fact that this increase showed an accumulation during the COVID-19 process revealed that these have had a negative impact on the working conditions and occupational safety of courier drivers as. In this vein, the fact that e-trace showing a rise in many areas and people preferring online orders have escalated the need for couriers. Furthermore, the pandemic process particularly has had a negative effect on the working conditions and work safety of couriers.