SOURCES OF STRESS AT WORK. A CASE STUDY AT DIMAL SH.P.K ALBANIA

Abstract

Stress is one of the most used, but also the most unpopular terms nowadays, as it has become part of our lives, bringing various problems. Stress can be defined in several ways. More simply, we can say that it is the exposure to an event that is perceived as threatening to the individual. As such, it affects every area of our lives including work. The object of this paper is focused on stress at work in the company “Dimal Factory Sh.P.K”. Being a large company operating in the market, with a relatively small number of employees in the field of tailoring, a sector quite widespread in Albania, but also not a little controversial about the working conditions it offers, makes it more attractive to study the phenomenon of stress and its expression in this organization. Compared to academic knowledge, we are faced with gaps that exist between theory and reality. To highlight these discrepancies and find ways to reduce them, in order for both parties to benefit (staff and organizations), has prompted us to analyze this phenomenon in the aforementioned company. To achieve the goal, quantitative research was used through questionnaires structured according to the Likert scale of evaluation from 1 - 5. The study focuses on the recognition of the phenomenon by the participants, by the organization, as well as the awareness of both parties to treat it more seriously and to find common and effective ways to fight stress even in the conditions of COVID-19.