NEW APPROACHES TO SOLVE COMPLEX MANAGEMENT CASE STUDIES

Abstract

The paper presents a new approach to solve real life complex management case studies, tested within ProCESS project, that takes into consideration the development of students' SES (sensorial, emotional and spiritual) skills and their implication in solving four complex management cases prepared by a group of four companies. During the first round of solving the cases, different activities were organized, from enterprise meetings, videoconferences, and visits to tailored workshops on developing SES skills. The contribution of this paper consists in presenting the experience and results gained at the Technical University of Cluj-Napoca during the first year of the Erasmus + ProCESS project implementation, focusing on the development of students’ SES skills and on the use of these capacities for finding innovative solutions to complex management problems.