CHANGE MANAGEMENT AT CAMBODIAN PUBLIC HIGHER EDUCATION INSTITUTIONS: APPRAISING CHANGE ACCEPTANCE FROM CULTURE, TRUST, PROCESS AND ELEMENTS

Abstract

This study aims to appraise teaching staff’s acceptance with organizational trust, culture, process and elements, followed by an attempt to construct a model to predict change acceptance. This study employed online survey questionnaires for data collection. Participants in this research are teaching staff experiencing the adoption of new technology change, Blended Learning, at two public higher education institutions in Cambodia. The study found that majority of teaching staff expressed their support towards the change program, yet not all of them had adopted such changes in their work. The analyses of these six-paired variables-change acceptance, trust, task and relationship cultures, change process, strategy and technology-confirm positive correlations. There is also sufficient evidence proving that change acceptance can be predicted from these early dimensions, and relationship culture is found to be a significant predictor.