THE INTERVIEW RESEARCH METHOD TO STUDY THE SORTING PROCESS IN THE PLANTS OF A GLOBAL AUTOMOTIVE COMPANY

Abstract

The sorting process, in the technical documents, can also be found under the following names: inspection, control, sorting or verification. All different forms refer to the same activity of supplementing production by ensuring and validating the conformity of the products made. The sorting process within the industry plays an important role, representing the last chance to ensure the conformity of the manufactured products. This article presents an investigation method – the interview, through which the inspection process in the component factories of a global company in the field of the automotive industry was evaluated. This investigation is part of a large project to improve and standardize the product verification process at a global level.